Guest Services | Pet Friendly Luxury Hotels | Sorrento Hotel

Discover the amazing variety of things to do and see while visiting Seattle and staying at the Sorrento Hotel, Seattle’s best pet friendly and luxury hotel. Our experts in guest services will help you plan the perfect itinerary. Find out on your own, why our team in considered the best concierge team in downtown Seattle.

Our guest services and concierge team is highly experienced and committed to assisting the needs of our clients. Servicing our customers is a pleasure and they will always be delighted to accommodate any of your requests, whether it is finding you front row sports tickets or scheduling a massage for you and your pet!

No request is too extraordinary for this team!

To contact our concierge directly you may email them at concierge@hotelsorrento.com or at 206.622.6400

Pre and Post Travel Guest Services
From the moment you place a reservation at the Sorrento Hotel, Seattle’s favorite luxury hotel, our concierge team will be at your service, these Seattle experts will work with you on your Sorrento experience, dining reservations, spa treatments, tours, golf tee times and any other special needs that you may have.

Our job is to anticipate every need you may have and to make your stay the best anyone can experience at a luxury downtown Seattle hotel.

“Seattle is anything but ordinary. It's a place where bike messengers share elevators with world-renowned researchers. Where fishermen have lunch alongside top surgeons. It's a city where the extraordinary is commonplace and commonplace is anything but. And if you look closely, you just might discover that in Seattle there are amazing things happening all around you”
~ Seattle Convention and Visitors Bureau.

Shiatsu Yasuo Mori
http://www.shiatsuyasuomori.com/about.html
Located on the lobby level of the Sorrento Hotel. The practice of authentic Shiatsu was handed down to Yasuo Mori by his mother in Nagasaki, Japan. Over the years he has developed his own unique style of treatment by incorporating his understanding of Japanese folk medicine, macrobiotics, exercise and massage. Mr. Mori is fully licensed by the Washington Board of Massage and the Washington State Department of Health. He has been a member of the American Massage Therapist Association since 1983, and has taught Shiatsu extensively at numerous colleges, massage schools and private workshops across the Northwest.

Pet Friendly
The Sorrento Hotel is the luxury hotel of choice in Seattle for even the most discerning travelers … and their dogs! It is proof that luxury and pet friendly can be a great mix. Our hotel has pre-assigned dog friendly rooms as well as allergy-free rooms. We go above and beyond to accommodate our 4 legged guests and for a $60 mandatory fee per stay your dog will enjoy:

Dog bed
Organic, locally made treats (cookies) wrapped in clear plastic gift bags
Bowls (food & water)
Special water/spill proof mats to place under the bowls
Poop scoopers

Pet Friendly Concierge Services
Making your pet feel at home when traveling may be difficult but our hotel concierge team can help minimize the effects by scheduling:

Physical pet therapy
Onsite pet massage
Doggie day care with pick up and drop off service included
Dog psychic sessions
Onsite dog grooming
And much more!

*Please notice that pets must be crated or out of the room while our staff services your room.